Refund policy

Every print is produced specifically for your order, so we cannot accept returns for change of mind.

If your print arrives damaged, misprinted, or incorrect, email support@theplateroom.com within 30 days of delivery with your order number and a photo of the issue. We will send a free replacement or issue a full refund, your choice. There is no need to send the damaged item back.

If your order is lost in transit (no delivery scan within 21 days of shipping), we will reship it at no cost.

Refunds are issued to the original payment method within 5 to 10 business days.

The Plate Room is operated by Lukrum Holdings, Inc., Tennessee, USA.